Refund Policy

At cabbscape, we are dedicated to offering reliable and top-notch cab booking services to our esteemed customers. As part of our commitment to providing affordable and efficient transportation solutions, we maintain a strict no-refund policy. Please read and understand the following policy:

We understand that plans may change, and you might need to cancel your cab booking. However, we do not offer refunds for any cancellations, regardless of the reason. This policy applies to all bookings, including those canceled well in advance of the scheduled pickup time.

Our drivers are trained to prioritize punctuality and strive to arrive at the pickup location on time. In the rare event of a delay from our end, we will make every effort to rectify the situation promptly. However, no refunds will be provided for delays that do not significantly impact the overall journey time.

While we pride ourselves on maintaining our fleet in top condition, unforeseen circumstances may lead to service disruptions. In such cases, we will diligently work to resolve the issue and minimize any inconvenience to you. However, no refunds will be issued for service disruptions that do not substantially affect the completion of the ride.

We take complaints regarding driver behavior very seriously. If you encounter any issues, please report them to our customer support team. Appropriate actions will be taken against drivers who violate our code of conduct. However, no refunds will be granted for driver behavior concerns.

Our fare calculation system is designed to be fair and transparent. The fare will be communicated to you before confirming your booking. Once the booking is confirmed, the fare is non-refundable, even if the ride duration or distance differs from the initial estimate.

In the unlikely event of a widespread service outage or extraordinary circumstances beyond our control, we will communicate openly with our customers and work diligently to resolve the situation. However, no refunds will be provided for service outages or circumstances outside our control.

cabbscape reserves the right to modify or update this Refund Policy at any time without prior notice. The revised policy will be effective upon posting on our website or app.

If you have any questions or concerns regarding our Refund Policy or would like to initiate a refund request, please contact our customer support team through our official communication channels.